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I just received my set of QT 4”Modern House Number made of solid 304 (description on each the plastic box) and on of the 4 numbers had its box seal broken and it did not come with the small packet of plastic sleeves, but more critical the two stainless steel pins to screw the back of the number for installation. The other 3 numbers - the boxes for those numbers the seal had not been broken. I bought my numbers off of Amazon. It is possible to buy this missing small kit so I can install the house numbers? The two stainless steel pins and washers are critical to install and not have rust
Hi, thanks for reaching out to us. We can send you a replacement screw kit at no cost to you. Please reach out to us at firstname.lastname@example.org with your order ID and shipping address and we will send one out right away.
Are the 6 inch numbers available in white
Hello, typically these are unavailable in white, but we may be able to custom create them for a large bulk order. Please contact us at https://www.qthomedecor.com/pages/custom-orders to submit a custom order request. Thank you!
Is there anyway to get another screw for back of the numbers? I tried installing on my house and the anchors didn't work as expected. One anchor went in between walls. I have to figure out how to find better anchors and lost 1 screw to back of my number. Thank you
Hi, thanks for your question! We would be happy to send you a replacement. Please email us at email@example.com with your ORDER ID. Thanks and have a great day!
Alternatively, would you be able to provide 4 inch high S.st. “1338” house number with fasteners to be mounted on wood plaque. Letters would be raised 1/4 inch. What would be the cost shipped to Ontario, Canada. Please note that only the numerals and the fasteners are required. Many thanks
Hi! Our numbers and letters are mountable on any surface in which you can drill a hole. Shipping is calculated at checkout for you. You can find them here: https://www.qthomedecor.com/collections/modern-house-numbers-and-letters/products/house-number-and-letter
I need 6 lower case 8 or 10 inch letters in addition to two numbers. Do you have more letters available than a b c d?
Hi, We are able to do custom orders for any numbers or letters we don't have in stock. Please visit https://www.qthomedecor.com/pages/custom-orders to submit a custom request form.
Hello, My name is Keir Hood and my company is Cresco, a home builder in Bedford, Nova Scotia. We are interested in purchasing your stainless house numbers in large lots. What price can you give me if we are ordering 100+ numbers at a time? Keir Hood firstname.lastname@example.org 1 902 832-6666 ext 21
Does this come with hardware that can be installed into a solid rock?
Our numbers and letters can be installed on any surface that can be drilled into. The included mounting kit is 100% stainless steel, just like the numbers and letters, so it will hold strong. We have had many customers report success installing their numbers and letters onto rocks.
Might these be used with an adhesive: metal mailbox?
No not good for your purpose, as the backs are raised to be floating and screwed into any surface. Hope this helps. You can look at images of this style of floating numbers to see what the backs look like.
Can this product be installed on a stucco wall?
Yes, you have two options. One is to drill a hole and use our mounting kit. The other option is to use glue. The drilled hole will offer more stability.
How are these installed exactly?
Thank you for your interest in our products. If you click on the link below and go to the help section. You will be able to see our installation diagram and instructions. In a nutshell there are two mounting pegs on each number. There is then two nails/screws that are screwed into the mounting peg and then the nails/screws are inserted into the mounting surface.