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I purchased this towel rack through Amazon. One of the two lower towel bars is unscrewing from the rod, and I don’t see any way to tighten it. I have left phone messages. I can provide a photo to show the issue. Please help.
Hi Jim, all of our products come with a 1 year warranty. Please send us your order ID and photos of the issue to firstname.lastname@example.org and let us know if you prefer a refund or replacement. Thank you and have a great day!